You can currently order the basic plan in a day supply, which covers most of your food for the month. The oatmeal is so stale it sticks to the side of the package and had to pour hot water in the bag to get the product out. I will never use or recommend Nutrisystem again. I had a question about my food. Is there a waiting period between when you can cancel and re-start as a new customer? Does this switch need to be made through customer service?
3123 Nutrisystem Consumer Reviews and Complaints
Which is probably the main reason they all failed. Nutrisystem is very simple. Take their base plan, modify the meal times to fit your current schedule, keep the intervals between meals roughly the same, and in no time it just becomes part of your day. The food for the most part is portable as well which is rather convenient. Again, Thank You for providing this product.
Before I was skeptical about ever seeing what I consider a healthy weight but this product and changed that skepticism into hope and has provided exactly what the proverbial doctor ordered. Plastic found in a dinner entree. It was very nice to see! I can't remember when this happened, maybe weeks ago.
I thought the response took longer than it should have. Really tho', I've had great customer service every time I needed them. Wait times when phoning are awful. I am very happy with the 30 pounds that I have lost. I love your food and do not want to totally stop my program. I am working with adjusting to everyday food lifestyle. But yet, I do not want to give up my program. I believe this will keep me on track with keeping my weight under control.
Thank you for my delays in my order. I tried Nutrisystem and found out I am allergic. I tried returning the items as they indicated there was a full refund policy, and they told me I couldn't. I called over seven times during the next 30 days and they were not cooperative or helpful at all. I got transferred around many times, and never had any help at all. I ended up moving, and canceled my card. Two months after that they tried charging my credit card and claim they shipped product, which I didn't order.
I never received product because I had moved. Very poor customer service! They try and snag you in and force you to keep buying, even if you don't like the product and even if you are allergic to it! I have told a lot of people about this horrifying experience and they are all appalled and said there are much better programs out there! We are sorry to hear that you are unable to eat our food and we apologize for the poor service you've received.
We will be looking into this and reaching out soon. I have spoken with Chanta in her role as counselor.
I was impressed with the interest and patience she posses. I am now able to form a more comprehensive plan moving forward with my required personal participation with the Nutrisystem to reach my weight loss goal. I am enthusiastically encouraged with my decision to take on this venture for my future. We are so happy to hear that Chanta was able to help you gain a better understanding of the program!
For more information about reviews on ConsumerAffairs. My NuMi bottle issue was already taken care of. He therefore missed the window to order the bottle in time for the 2nd month shipment. We would like to have it delivered with the order that is coming up for the 3rd month - we get auto delivery, so it is already set up. We are happy to hear that your water bottle issue has been handled but are sad to hear that your husband is still having issues. We will be assigning this to a member of the Consumer Experience Team who will be reaching out soon.
I am very disappointed with the food. Most of it tastes the same to me and actually upsets my stomach. I did not realize I only had two weeks to cancel and much of that was mostly drinks.
Then you keep trying different food thinking something will be edible. I know there is plenty of fine print in contracts that should be read. I do not recall being verbally told about these conditions. This was a lesson that left a very bad taste in my mouth. We are sorry that the foods upset your stomach and that you were unaware of the auto-delivery nature of the program. Not clear when I ordered that it would be on automatic order. Food is not good, not good instructions, dinners were bland.
Too many entrees with spicy tomato sauce and cheese, dinners are bland. Shakes made me sick. Emails were only to sell more. Thank you for writing this review. We are sad to hear the foods were not to your liking and that the deliveries would be automatic. We will be looking into your account and reaching out soon. This is a follow-up to the review I posted on September 5. Soon after I posted my first review, a rep from Nutrisystem contacted me via email.
The email was courteous, professional, and apologetic for the experience I had. The rep went on to offer replacement of the damaged food items I had received and encouraged me to give their company another try. In light of this swift response and their sincere desire to ensure that I was happy with their product and service, I am revising my review.
I accepted a ready-made menu that containing some items that I did not enjoy. In the future, I will make a point to select food items that I now know to be more to my liking than others. I am very pleased and heartened by Nutrisystem's timely reply and concern for my purchase.
They deserve a second chance. I ordered my month's supply of diet food from Nutrisystem with high hopes. When the food shipment arrived, most of the frozen breakfast items were broken into small bits; when I opened the packages, the bits fell out. Then I tried the frozen lunches. Since I take these to work, the only heating option is microwave. Anything with bread or chicken comes out chewy, gooey, and icy cold in the center.
It actually made me gag and lose my appetite, which wasn't the diet plan I expected. I am very careful when reading agreements, and for this item to be overlooked was no easy feat.
Fineprint at the end will do that to you. To add insult to injury, the obnoxious customer service person on the phone refused to accept my cancellation until she badgered me with questions and hard sell tactics in a desperate attempt to keep me buying their awful food.
Overall, this was a horrible experience. I will never use or recommend Nutrisystem again. We are so sorry to hear about your poor experience with the delivery of your foods, the food itself, and the representative you dealt with. We will be taking a peek at your account and reaching out soon.
Was not satisfied with the taste of most of the foods, had to throw it away and buy something else, and most of the desserts had an ok flavor, And a lot of meals with cheese. I was not happy with that. My first order included items I didn't order and one that I'm allergic to its ingredients.
I was told by one person the items were probably substitutions and when ready they would be replaced. When I called the customer service lady was very rude, basically stated I was lying and wouldn't allow me to speak to a supervisor. I'm very disappointed with the service I receive so I will take my business to a place that has better customer service.
Went thru a few months of products. Following it closely and exercised Sent email to customer support and I was told to think of it as not wasted but I received nutritional food with fiber Now I know why it only got one star. Weight loss system worksstale product and no one to answer to except counselors with no control.
I emailed three correspondences to FIVE different departments only to receive a notice that they don't reply to emails because they were too busy. I also included to them pictures of the moldy carrot cake, along with the packaging that states the date is still okay. The oatmeal is so stale it sticks to the side of the package and had to pour hot water in the bag to get the product out.
Chocolate covered pretzels are stale. We did call and the rep was very nice and stated that she couldn't do anything except replace our stale food. How many packages were bad? I honestly didn't count how many items I threw awayat their prices ANY wasted product is too many!
Doesn't anyone there want to see a photo of the stale food? Does anyone there care? VERY poor about keeping the customer happy, however, are not timid about selling you the program. Shame on you, Nutrisystem. We are sorry to hear about the spoiled and stale items you received.
We will be reviewing your account and reaching out soon. I am not sure why in today's time of electronics that it takes so long to get the information. We are sorry to hear that it took you so long to receive the information you needed for the program. We will be reaching out shortly. Pleased with the conversation with my counselor. I feel I have a better handle on what I should be doing. I am looking forward to losing the weight I have set my goal for. Thank you very much for your help.
We are happy to hear that you feel like you understand the program better after speaking with one of our counselors. With that said, Nutrisystem currently offers a number of different options when it comes to meal delivery. Their main plans are broken into three categories, but only two of them are currently offered to Canadian residents:.
I used the Basic plan during my last round on Nutrisystem and found that it more than adequate in terms of food selection, convenience, and it was super cost-effective. With the Basic Plan, you will be dining a variety of meals, snacks, and shakes that are selected for you by the team at Nutrisystem. All of their foods are ready-to-go, so you just heat, eat, and lose weight! You can currently order the basic plan in a day supply, which covers most of your food for the month.
You are required to supply some fresh fruits and vegetables along with the food that Nutrisystem ships directly to your door, but you can keep costs down by purchasing bagged salads and that sort of thing. You have the option to customize your menu on all of the Nutrisystem plans, but that does add to the cost, so keep that in mind. The Nutrisystem Core plan for Canada includes all of the same features that the Basic Plan includes, but you have more food options to choose from.
The key here is a larger variety of breakfasts, lunches, dinners, and snacks. If you plan to be on Nutrisystem for at least two months, then I personally think the Core Plan is one of the best options to choose from. Nutrisystem also has a number of different plans for people with special dietary needs or medical conditions. These include options for people with diabetes and vegetarians. This means that their Uniquely Yours plan is off the table for Canadian residents.
Basically, most of their other plans are options, though, so shop around their site a bit to find the best option for you. If you sign up for auto-delivery they may be offering free shipping to certain regions of Canada. Nutrisystem is a weight management plan that offers a portion and calorie regulated prepackaged nutrients and the suggestions.
These meals contain natural ingredients that work well to deliver long-lasting results. It delivers long-lasting result and it is said to have no adverse side effects. Some of the common ingredients in Nutrisystem prepackaged meals include:.
This plan comes with meals to be consumed during breakfast, lunchtime or during the supper, and it comes with directions. The manufacturer offers a return policy. The product shall be returned within 30 days of the product purchase. It also comes with a day money back guarantee.
This is not for use by pregnant or lactating mothers. This plan is said to offer quick results and changes can be observed within a week, which is long-lasting. Nutrisystem is a diet plan formulated to assists in weight management. It has food options for breakfast, lunchtime, and dinner. This plan has a money back guarantee and free shipping to people living in the USA. However, the exact ration of ingredients contained in each meal is not provided on the official website.
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